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SMS Terms & Conditions

Last updated: March 3, 2026

1. Program Description

Clara by Dental on Demand LLC ("Clara," "we," "us") operates an SMS messaging program on behalf of local service businesses ("Businesses") that use our platform. When you inquire about services or request to be contacted, you may receive text messages from the Business's Clara number regarding appointment scheduling, estimate requests, follow-up on your inquiry, and related service communications.

2. How You Opt In

You may receive SMS messages from Clara if you: • Submitted an inquiry form (online, Facebook, or other) requesting to be contacted by a Business • Called a Clara-powered Business and provided your phone number • Explicitly replied YES or similar affirmation to a Clara text message By opting in, you consent to receive recurring automated text messages related to appointment scheduling, estimate requests, and service follow-up from the applicable Business. Message frequency varies based on your inquiry status — typically 1–3 messages per inquiry.

3. How to Opt Out

You can opt out of SMS messages at any time by replying STOP to any message you receive. You will receive a confirmation message and no further messages will be sent. To re-enable messages after opting out, reply START. For help, reply HELP to any message or contact us at hello@iamclara.ai.

4. Message & Data Rates

Message and data rates may apply. Charges are billed by your mobile carrier. Clara is not responsible for charges applied by your carrier. Contact your mobile carrier for details about your plan's messaging rates.

5. Supported Carriers

Messages are supported by most major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Delivery is not guaranteed for all carriers. Clara is not liable for delayed or undelivered messages.

6. Privacy

Your phone number and messaging data are handled in accordance with our Privacy Policy at iamclara.ai/privacy. We do not sell or share your phone number with third parties for marketing purposes. Your information is used solely to provide appointment scheduling, estimate request, and service follow-up on behalf of the Business you contacted.

7. Nature of Messages

SMS messages from Clara are transactional and service-related in nature. They are sent on behalf of Businesses to help schedule appointments, coordinate estimate requests, and follow up on your service inquiry. Clara does not send promotional marketing messages unrelated to your inquiry.

8. Contact Us

If you have questions about this SMS program, contact us at: Dental on Demand LLC hello@iamclara.ai iamclara.ai To opt out: Reply STOP to any message. For help: Reply HELP or email hello@iamclara.ai.

Quick Reference

ProgramClara FrontDesk SMS
Message typesAppointment scheduling, estimate requests, and service follow-up
Frequency1–3 messages per inquiry (varies)
To opt outReply STOP
To re-enableReply START
For helpReply HELP or email hello@iamclara.ai
CostMessage & data rates may apply

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